Cheeks & Balances

Help

Stuck, found a bug, or have an idea?  Email privacy@bitefax.com.

My WHOOP numbers aren't showing

Scores update after your WHOOP syncs.  Open the WHOOP app so it syncs, then check again.  Each week locks a few hours after it ends so late syncs still count.

Why does my day look different from midnight to midnight?

WHOOP counts a day from one sleep to the next.  We score on WHOOP's days so the numbers match the WHOOP app.

How do I report or block someone?

Press and hold a message or photo in the chat, then pick Report or Block.  Reports reach us and are reviewed within 24 hours.

How do I delete my account?

Settings, then Delete account.  See Privacy for what gets deleted.